Help Desk Analyst

Analista de Help Desk - Antlia Consultoria e Tecnologia

Hello Analyst, how about joining our team and growing together with us?

You will be working in the Access Management area, supporting the access request process for various client systems.

 

What you need to have:

  • Knowledge of the Microsoft Office suite.
  • Excellent posture, verbal and written communication.
  • Ability/ease of interaction with the team (interpersonal relationship).
  • Proactivity, sense of urgency.
  • Agility and logical reasoning.
  • Emotional intelligence.
  • Punctuality and responsibility.

 

It will be great if you also have:

Experience in chat support and TMA (Average Handling Time).

 

What you'll find at Antlia:

  • Hiring CLT
  • Human and differentiated full-time support for allocated professionals.
  • VR;
  • VT;
  • Medical assistance.
  • Life insurance.
  • PLR;
  • Assistance allowance during the pandemic.

 

Like what you see? Then send us your resume now.

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