Antlia has specialized professionals for structuring a service team, as well as carefully selecting these professionals through technical and behavioral interviews and specific tests.
High Performance Service
Professionals trained in high-performance service methodologies that enable challenges to be overcome quickly, efficiently and in an organized manner.
Market Best Practices
Help Desk operations are fundamental to our clients' business processes and, in this sense, we work to promote the constant evolution of the team. We apply criteria such as speed of service, quality of information and constant specialization of our professionals.
Process
We have processes that allow us to provide Help Desk services both in-house and at the client's premises (in-house), without jeopardizing the management of the work, regardless of the location chosen for the services.
Our Team
Antlia has professionals with diversified profiles that allow it to compose tailor-made outsourcing solutions, with a view to optimizing the costs involved for the client in relation to specialized professionals.
