Discover our solutions

Help Desk Processes

We develop and apply Help Desk Processes for answering calls, guaranteeing a complete history of the problem. This allows us to extract information to generate indicators and reduce the number and time of your company's calls.

High Performance Service

Professionals trained in high-performance Help Desk process methodologies that enable challenges to be overcome quickly, efficiently and in an organized manner.

Market Best Practices

Help Desk operations are fundamental to our clients' business processes and, in this sense, we work to promote the constant evolution of the team. We apply criteria such as speed of service, quality of information and constant specialization of our professionals.

Process

We have Help Desk Processes that allow us to provide Help Desk services both in-house and at the client's premises (in-house), without jeopardizing the management of the work, regardless of the location chosen for the services.

Our Team

Antlia has professionals with diversified profiles that allow it to compose tailor-made outsourcing solutions, with a view to optimizing the costs involved for the client in relation to specialized professionals.

Talk to our Help Desk Processes

OTHER SOLUTIONS

We have other solutions besides Help Desk Processessee below:

Constantly striving for excellence in the quality of its services
Desenvolvimento Angular

Angular Development

Antlia's Angular development team has extensive experience in the TypeScript and JavaScript languages and specializes in the various versions of the Framework. We can meet your front-end demands, whatever they may be.

Desenvolvimento Mobile

Mobile Development

We have specialized professionals with extensive experience in mobile development using the Swift, React Native and Flutter languages.

Chamados de TI

IT Tickets

Antlia has specialized professionals to handle IT calls, carrying out complete control from start to finish, thus guaranteeing user satisfaction.

Microsoft Partner

Microsoft Partner

We have been a Microsoft Partner since 2011. This provides greater quality and agility in the development of projects using MS tools.

Desenvolvimento FrontEnd

Frontend Developer

Our allocation professionals are trained in front-end development, bringing security, efficiency and greater usability to your systems. We develop frontend solutions for a variety of companies using the most widely used technologies on the market.

Desenvolvimento Backend

Backend Developer

Our Backend Developers for allocation are certified and trained, providing security and efficiency. We develop backend solutions for various companies using the most widely used technologies on the market.

Desenvolvimento Angular

Angular Developer

Antlia's Angular development team has extensive experience in the TypeScript and JavaScript languages and specializes in the various versions of the Framework. We can meet your front-end demands, whatever they may be.

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